D&G Machinery Provides Precise Service for 32 Asphalt Mixing Plants in East China
In September, as Autumn deepened, the service team of D&G Machinery launched a comprehensive and detailed equipment inspection in Zhejiang Province. This inspection covered 32 asphalt mixing plants under construction in Zhejiang Province. The goal was to ensure that each piece of equipment could be put into production at optimal conditions through professional technical services, creating sustainable and stable value for customers.
Comprehensive Coverage, Precise Service
As one of China's most economically dynamic provinces, Zhejiang Province continues to experience rapid infrastructure development, placing extremely high demands on the stability and efficiency of its asphalt mixing plant. D&G Machinery understands the importance of reliable equipment operation. This inspection campaign was not only a routine checkup, but also an in-depth demonstration of technical support and customer care. The service team visited cities including Hangzhou, Ningbo, Wenzhou conducting comprehensive inspections and maintenance on 32 sets of equipment, including key components such as mechanical systems, electrical controls and dust removal systems. Each piece of equipment has its own unique "character," and our mission is to understand and maintain it in top condition.
Professional Team, Technical Empowerment
With extensive experience and professional technical expertise, D&G Machinery's service team provides customized inspection plans for each asphalt mixing plant. They accurately identify potential issues and provide optimization recommendations based on the equipment's operating efficiency, energy consumption, and environmental performance, helping customers further improve production efficiency.
Customer First, Making Service More Warm
D&G Machinery has always adhered to a customer-centric service philosophy. This inspection not only provided technical support but also served as an opportunity for in-depth communication with customers. The service team patiently listened to customer needs and feedback, answered questions regarding equipment operation and maintenance, and provided targeted training and guidance. Many customers highly praised D&G Machinery's service attitude and professionalism, believing that such inspections not only ensured stable equipment operation but also provided a solid foundation for efficient production.
The Shift from Being “Needed” to Being “Expected”
At a construction company, the equipment manager has developed a habit: after every D&G machinery inspection, he has the service team give a short lesson to the operators. "You not only maintain the equipment, but also teach us how to use it better. Now the workers are looking forward to your visits!"
This shift in mindset from "reactive maintenance" to "proactive maintenance" is precisely the service philosophy advocated by D&G Machinery.
As a leading company in the asphalt mixing plant field, D&G Machinery not only focuses on product research and development and manufacturing, but also considers service as an integral part of its core competitiveness. Through regular inspections, remote monitoring, and rapid response mechanisms, D&G Machinery provides customers with full lifecycle equipment services, helping them address various challenges and achieve sustainable development.